Welcome to Product Services

for Jones Auto Group

Our goal is to enhance your customer experience by simplifying the process of comprehending the products you've bought for your vehicle. In case you opt to terminate any of these products, we've provided a form for you to inform us of your needs. We are committed to ensuring that you are fully aware of the rights you'll be waiving by cancelling these products. To start the process, please view the video below.

Please watch the entire video below

The video contains important information that is needed to complete the form. Please watch the entire video.

Required Odometer Statement

Please print and complete the document below, then upload the signed document in the designated area.

ODOMETER DISCLOSURE STATEMENT Download

GENERAL INFORMATION - Collection Process F&I - Form

Please watch the entire video before completing this form, important instructions and an explanation of the rights you are giving up are in the short video.

*Buyer's First Name

*Co-Buyer's Name

*Street Address

Street Address Line 2

*City

*Region/State/Province

*Postal / Zip code

*Phone

*Email

Vehicle Information

*Miles at Time of Cancellation

*Vehicle Identification Number (VIN#)

*From which dealership did you purchase your vehicle?

Support Information

Select Product(s) You Wish to Cancel *Required

GAP Insurance

Service Contract (Ext. Warranty)

Maintenance Plan

*Attention* You will need to download and complete the Required Odometer Statement. This Document is REQUIRED, Cancellations WILL NOT be processed without a completed and Notarized Odometer Statement.

*Reason for Cancellation? * Vehicle has been Sold or Traded - Requires Notarized Odometer, photo of odometer, and Bill of Sale Total Loss Or Theft - Requires Notarized Odometer Statement, photo of odometer, and Copy Of Total Loss Report From The Insurance Provider Customer Request - Requires Notarized Odometer Statement and photo of odometer Refinance - Requires Notarized Odometer Statement, photo of odometer, and Proof Of Payoff On Original Loan Using Cancellation Funds Towards A Vehicle Purchase From Goode Auto Group or Juneau Auto Mall - Copy of New Purchase Agreement

*Lien Holder (Type None if no lien holder applies)

Notes - Please allow up to four weeks for processing. Contact your dealership with questions or concerns

By signing below you are agreeing to the terms of cancellation. Once this form has been completed you are not able to reinstate your policy for any reason.

Proof of odometer is required to ensure the accuracy of your refund, without the required notarized odometer statement your cancellation will not be processed. If you would like to process your cancellation in store, please upload the required documents listed under "Reason for Cancellation". All cancellation proceeds are sent to the lienholder directly. Refunds may be delayed by the lienholder. Please call the lien holder if you have not received cancellation funds in more than 4 weeks.

You must use this website to cancel your contract(s), but you may visit our stores and staff to aid you in the process of cancellation. This software is meant to provide a contactless service and allow our customers to make changes to policies they may have purchased from our Dealerships.

*Your Signature

*Date

By clicking this box, I agree to receive in-person or automated telemarketing calls and texts from Jones Auto Group at the number I entered. I understand that my consent is not required for purchase.